Frequently Asked Questions
Do I need a VISA to enter Indonesia?
Most travellers are eligible for a Visa on Arrival (VOA) (IDR 500,000), which is valid for 30 days and can be extended once for an additional 30 days (up to 60 days total).
You can simply purchase your Visa on Arrival at the airport upon arrival.
Alternatively, you can apply in advance via the official Indonesian Immigration website: https://evisa.imigrasi.go.id. We recommend applying at least 10 days before you travel to allow enough time for processing.
Before travelling, please ensure you have:
- A valid visa (if required)
- A passport with at least 6 months' validity remaining
- A return or onward ticket
Do I need to complete an Arrival Card?
Yes. All international travellers entering Indonesia must complete the All Indonesia Arrival Card, which includes your immigration, customs, health, and quarantine declarations in a single form. It can be completed up to 3 days before arrival and is free of charge.
Complete your Arrival Card here: allindonesia.imigrasi.go.id
Can I buy a SIM card in Bali?
Yes, and we recommend getting one so you have internet access while you're out exploring, or if you're ever somewhere without WiFi.
You can purchase a physical SIM card or eSIM at the airport on arrival, or once you're here, there's a Telkomsel kiosk nearby.
Tourist SIMs start from around IDR 150,000 for 10GB of data, with larger data packages also available.
Where can I get cash or exchange money?
ATMs and money changers are easy to find across Bali.
ATMs are available on arrival at the airport. For better exchange rates, we recommend changing money outside the airport.
Can I drink the Tap Water in Bali and is Ice Safe?
Tap water is not safe to drink unless specifically filtered and confirmed.
Filtered drinking water is widely provided. Ice is safe in reputable cafes and restaurants.
What should I pack?
We recommend travelling with a reusable water bottle and shopping bag, Bali is actively reducing single-use plastic. Drinking water is widely available to refill, and we provide it at Sejati.
Other essentials:
- Sunscreen
- Electrolytes
- Basic medication
- Tampons
- Sea-sickness tablets
- Universal adaptor (not essential at Sejati)
- Small gifts or souvenirs from home
What language is spoken in Bali
The official language of Indonesia is Bahasa Indonesia. Bali also has its own local language, Bahasa Bali.
English is widely spoken in tourist areas, however not everyone speaks English, so it’s important to be respectful. Learning a few basic phrases is always appreciated and a great way to connect with locals.
What time is Check-in and Check-out?
Check-in is from 2pm to 9pm.
Check-out is at 11am.
Early check-in and late check-out are subject to availability on the day and cannot be pre-confirmed. If your room is ready before 2pm, we’ll happily check you in early. If not, you’re welcome to drop your bags and head out to explore.
Late check-out may be available on the day, subject to availability. To ensure a calm experience for arriving guests, facilities are not available after check-out.
Can you arrange airport transfers?
Yes, we can arrange airport transfers for you.
We recommend booking this in advance, especially for late arrivals.
I’ll be arriving late - do you have 24 hour reception?
No, we do not have 24-hour reception.
Guests arriving after 9pm are required to arrange a transfer through us. Our driver will meet you, bring you to the property, and take you to your room. Without a pre-arranged transfer, access to the property after 9pm is not possible.
What is the difference between your rooms?
We offer three room types at Sejati:
- Sejati Suites – our beautifully designed entry rooms, with a calm, refined aesthetic
- Garden Suites – ore spacious, set amongst lush greenery
- Pool Suites – our most spacious rooms, with private plunge pools, available in mezzanine or ground floor
All rooms are designed with a calm, minimal aesthetic and thoughtful details throughout.
Adults only? Or can we bring children?
Can we order food at Sejati?
We are a group. Can we book the whole property?
Is Wifi free? Does it work in the rooms?
Yes. We have complimentary high-speed fibre WiFi (400mbps) available throughout all rooms and shared areas.
Is Smoking Permitted?
Smoking and vaping are not permitted in rooms and dining areas.
Smoking is allowed in outdoor garden areas only. A deep cleaning fee (minimum one night’s stay) applies if this policy is not followed.
Do you have twin rooms/twin beds?
No, all rooms are configured with king-size beds.
What power sockets do you have?
Can I rent a scooter?
Can I get a massage at Sejati?
We can arrange professional in-room massages. Please contact us. There are also several excellent spas nearby, see our guide for recommendations.
How far is Bingin beach?
While the beachfront buildings were removed in 2025, the beach itself is still open and remains a great spot for surfing and swimming.
Where is Sejati Located?
Sejati is located in Bingin, in the Uluwatu area on Bali’s Bukit Peninsula.
The area is known for its limestone cliffs, surf beaches, and relaxed pace, with a mix of cafes, restaurants and beach spots nearby.
How far is the Beach from Sejati?
Bingin Beach is around a 10 to 15 minute walk from Sejati, including stairs down to the beach.
While some of the beachfront structures have recently been removed, the beach remains open and is still a great spot for surfing and swimming.
How do I get around?
We recommend having transport to explore the area.
Scooters, private drivers and taxis are all easy to arrange, and we’re happy to assist.
Are there restaurants/cafes in walking distance?
Yes. The closest restaurant, Gooseberry, is just 50m from Sejati. It’s one of our favourites, with excellent food, air-conditioned indoor seating, and a beautiful al fresco setting.
Around 150m further, our Balinese neighbours run a small local warung serving simple Indonesian food and snacks. Just beyond that, Elok Cafe is a great spot for coffee.
Bingin village, with a wider range of cafes and restaurants, is around a 10-minute walk or a quick scooter /taxi ride.
Food and Drink Recommendations?
We’ve curated our favourites in our Bali Guides, including a dedicated list for special occasion and date night spots on the Bukit.
Activities / Things to do?
Uluwatu is known for its beaches, surf, and cliffside scenery.
From Bingin and Balangan to Padang Padang, Uluwatu, Nyang Nyang and more there are countless beaches to explore, along with beach clubs, sunset spots, and local warungs. For more ideas, see our Bali Guides.
Is there a Yoga Studio or Gym near by Sejati?
Yes. La Tribu Yoga and Santai Recovery (sauna, hot and cold pools) are both within 80m. For a full workout, Bali Training Centre (BTC) and Bambu Gym are within a 10-15 minute walk (or a few mins by car/scooter).
You can find more options in our fitness and wellness guide.
When is the best time of year to visit?
Uluwatu is a year-round destination.
Dry season (June to August) is the busiest time, with sunny days, cooler evenings, and consistent surf.
Wet season (December to March) is quieter, with lush landscapes and occasional rain, often in the evenings.
Shoulder seasons (April to May, September to November) are a great balance, with fewer crowds and generally good weather.
How can I book a stay?
We recommend booking directly with us for the best available rates, the most flexible booking terms, and access to exclusive offers.
If you have any questions before booking, please don't hesitate to get in touch—we're always happy to help.
What's included in my stay?
For direct bookings, your stay includes:
- Daily breakfast
- Tea, coffee, and filtered drinking water
- High-speed WiFi
- Sensatia Botanicals bathroom amenities
- Daily housekeeping
- Government tax (10%)
Please note that inclusions may vary for bookings made through third-party websites or special offer rates. Please refer to your booking confirmation for details.
What's your cancellation policy?
Please refer to our full Terms & Conditions.
If you booked via a third party (such as Booking.com), their policies apply.
Can I modify my reservation?
Date changes may be possible, depending on the rate you've booked. Requests must be made more than 30 days before arrival, are subject to availability, and any difference in room rate will apply. Promotional and special offer rates may have different terms.
Do I need Travel Insurance?
Yes, absolutely. We strongly recommend that all travellers to Indonesia have comprehensive travel insurance covering medical expenses, accidents, injuries, trip cancellations, and unexpected changes to travel plans.
We are unable to make exceptions to our cancellation policy for guests who choose not to purchase travel insurance. Guests without insurance are responsible for any costs associated with cancellations, changes, or unforeseen circumstances.
How to get to Gili Islands & Nusa Lembongan from Bali?
Fast boats can be booked online or through an agent. Recommended operators include Rocky Fast Boats, Blue Water Express, Eka Jaya.
For Nusa Lembongan or Nusa Penida, boats depart from Sanur or Serangan.
For the Gili Islands, most boats depart from Padang Bai (around 2 to 3 hours from Bingin). The boat journey is approximately 1 to 1.5 hours.
For day trips, pick-up is usually around 6:30am, returning early evening.
Travel within Bali
Scooter or car rental is also a good option if you prefer flexibility. Please not you need an international license to drive in Indonesia.
We can assist with all transport arrangements.
What Day Trips can you Recommend?
There are plenty of great day trips from Bingin and Uluwatu. See our guide to Epic Bali Day Trips.
